- To consolidate outbound shipments of Knoll’s four North American manufacturing plants into a single distribution network.
- To maximize Knoll’s existing infrastructure during an economic downturn with little or no interruption in business.
- To increase on-time delivery rates, order accuracy and shipping efficiency to Knoll’s customers.
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- Penske established two centrally-located mixing centers, resulting in a 10 percent reduction in transportation and warehousing costs.
- Penske and Knoll devised and met an aggressive 60-day transition strategy for two existing cross-docking and manufacturing facilities. During this time, Penske moved more than 10,000 products enabling Knoll to maintain productivity levels.
- Penske deployed its unique "footprint" loading approach to expedite loading and increase product visibility. Knoll realized a 45 percent increase in customer satisfaction.
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