Penske and Knoll Inc.
Lowering costs and increasing satisfaction.
Knoll Incorporated is a global leader in designing and manufacturing office furnishings. The company wanted to consolidate the outbound shipments of several North American manufacturing plants into one network. This consolidation would allow customers to receive entire orders simultaneously and reduce overall transportation costs. Our solution was the development of consolidation warehouses and a unique load plan layout, resulting in a 10-percent reduction in transportation and warehousing costs and a 45-percent increase in their overall customer satisfaction rating.
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