Penske Logistics and Knoll Inc. North America

Lowering costs and increasing satisfaction.

Knoll Incorporated is a global leader in designing and manufacturing office furnishings. The company sought to consolidate its outbound shipments from several North American manufacturing plants into one network to improve customer satisfaction and reduce transportation costs. Penske was selected as the primary logistics provider and developed innovative consolidation warehouses and a unique load plan layout, resulting in a 10 percent reduction in transportation and warehousing costs and a 45 percent increase in their overall customer satisfaction rating.

Read the Knoll case study or download the PDF.

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Proven Thought Leadership

Penske Logistics partners with leading universities to bring new developments and insights to the logistics industry. We sponsor the Annual Third-Party Logistics (3PL) CEO Perspectives Survey by Dr. Robert Lieb, professor of supply chain management at Northeastern University. Corporate decision makers use this benchmark study to respond to developments in North America, Europe and the Asia-Pacific region. Read the 2010 Executive summary.