Are You Concerned About Your Privacy?
We respect your privacy by implementing tough information security.
It is our responsibility to treat customers, colleagues, the community, and the environment with respect. That includes your personal information. We ensure your privacy by handling your personal information in a safe and accountable manner.
- Collection of personal information
- Collection of aggregate information
- Cookies and tracking technology
- Advertising/online tracking
- Right to monitor use
- How Penske discloses personal information
- How Penske protects personal information
- Links to third-party sites
- California privacy rights
- Children's privacy
- Your consent
- Reviewing and modifying your personal information
- Opting out
- Changes to policy
If you have questions or concerns regarding this Policy, or our Sites, please contact a Penske representative at 1-888-234-4201 or via email at firstname.lastname@example.org, or via mail to Chief Compliance Officer, Penske Truck Leasing Co., L.P., 2675 Morgantown Road, Reading, PA 19607.
Collection of personal information
We collect personal information in various ways to better serve you. Such information may be used to allow you to order or schedule services, to receive support for the services we provide, to allow us to contact you to provide those services, to complete delivery of products and services, and to protect Penske from fraudulent transactions. We also use the information we collect to tailor and improve your experience while using the Sites.
Once you access the Sites and/or transact business with Penske, we may collect personally identifiable information about you. Such personally identifiable information may include e-mail addresses, domain names, addresses and routing information; your name and phone number; your mailing and/or billing addresses; and other relevant data that will better allow us to provide information and/or services related to your needs. We may also receive information from consumer credit reporting agencies, credit references, employers and insurance agencies such as your credit history, credit worthiness, and information obtained to verify employment history or current insurance coverage. We collect information from cookies (see below) and other technology to track your website usage with us and to provide you with customized content, among other things. Penske will not rent or sell your name, address, credit card information, or other personal information to any third party.
Collection of aggregate information
In addition to the personally identifiable information described above, we also collect aggregate information from many users about use of the Sites, such as number of visits and pages visited, and the overall duration of time spent on the Sites. The information we collect depends in large part upon the needs of your account and what services and features you use on the Sites. We do not disclose this information to third parties.
Cookie and tracking technology
You can opt out of receiving targeted ads from many websites by using the opt-out tools available through the Digital Advertising Alliance ( www.digitaladvertisingalliance.org) or the Network Advertising Initiative (www.networkadvertising.org). You can opt out of Google AdWords Remarketing by visiting Google's Ads Preferences Manager (https://www.google.com/settings/ads).
The security of customer information is very important to us, and we take a number of steps to safeguard it. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard non-public personal information about you.
When our credit pre-approval form asks users to enter sensitive information (such as social security numbers), that information is encrypted and is protected with 128-bit or greater SSL encryption software, an industry standard for reputable organizations. While on a secure page, such as our credit pre-approval application form, the website address will begin with https://...
Furthermore, once the information has been received by us, we use security procedures and policies commensurate with industry standards to safeguard against loss, theft, unauthorized access, destruction, use, modification and/or disclosure.
Right to monitor use
How Penske discloses personal information
Penske may, from time to time, share your personal information for the following purposes:
- Agents and Affiliates: Penske may distribute the personally identifiable information that you submit to us, both internally within our company and to our agents and affiliates as necessary for purposes related to our products and services. We may also use this information to help us manage programs and services that may be of interest to you.
- Service Providers/Marketing Partners: We provide information to third parties to assist us in providing service to our customers, responding to customer inquiries, and servicing, administering, and enforcing our accounts. We may also use marketing and other firms to assist us in our own marketing efforts. These third-party service providers may use customer information to perform contracted services at our request.
- Business Transfers: In the event that Penske sells or transfers all or a portion of our business and assets, we reserve the right to transfer your personally identifiable information in connection with that transaction. In such event, Penske will use reasonable efforts to ensure that your personally identifiable information remains protected.
How we protect personal information
Penske takes appropriate physical, electronic, and managerial precautions in our efforts to prevent unauthorized access to and use of any data you send us. We recommend that when you access the Site, you do so from a secure browser. We also recommend that when passwords are requested or required to access the Sites, you select a unique combination of letters and numbers in order to protect your information.
Links to third-party sites
The Sites may contain links to other third-party sites, such as the sites of Penske agents, sales affiliates, and other organizations whose products or services may be of interest to you. We cannot be responsible for maintaining your privacy once you leave our Sites. When you click on any links or banners on our Site that take you to third-party web sites, you will be subject to the third parties' privacy policies and practices. We encourage you to read the posted privacy statement of any and every site you visit, whether you are linking from one of our Sites or browsing on your own.
California privacy rights
Pursuant to California Civil Code Section 1798.83, a California resident who has provided personal information to a business with whom he/she has established a business relationship has the right to request certain information regarding the disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to email@example.com with the subject line "California Privacy Rights," or write to Penske at:
Chief Compliance Officer—California Privacy Rights
Penske Truck Leasing Co., L.P
2675 Morgantown Road
Reading, PA 19607
Penske does not knowingly collect or use personally identifiable information from children under the age of sixteen (16) or allow such children to participate in any services offered on the Sites that require the submission of user information. Should Penske learn that someone under the age of sixteen (16) has provided any personal information to or on any of the Sites, Penske will take steps to remove that information as soon as possible.
Reviewing and modifying your personal information
If you wish at any time to verify or modify any of the information you have submitted to us, please contact a Penske representative at 1-888-234-4201 or via email at firstname.lastname@example.org.
Penske gives you the opportunity to opt out of receiving direct marketing information from us. You can easily opt out by sending an email to email@example.com, or by calling us at 1-888-234-4201.
Changes to policy
Copyright © 2011, 2015 Penske Truck Leasing Co., L.P. All Rights reserved.