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Value-added services refer to the addition of something that is not required to a product or service that may add additional value, determined by the difference between the cost to make a product and the revenue it brings in. Value-added services within supply chain logistics could include specialized or customized administrative or physical services such as kitting, bundling, re-branding, customization, re-packaging, returns management or work-order processing These additional services are a way of maintaining the business of valued clients.