Results and Findings of the 31st Annual Study

The Annual Third-Party Logistics Study reports the results from a survey of shippers and 3PL or 4PL respondents, providing perspectives on their relationships, priorities and challenges. Data-driven approaches and emerging technologies are reshaping the way supply chains are navigated today.

This year's report examines the current trends and critical roles that shippers and 3PLs play in the supply chain. The top findings include:

  • AI is transforming supply chains. Shippers and 3PLs are using AI use for predictive analytics, risk planning, generative AI, machine learning, optimization, and autonomous decision-making.
  • Strategic partnerships drive value. Trust, communication, operational excellence, and agility remain the foundation of successful shipper and 3PL relationships.
  • Resilience is a competitive advantage. Organizations are strengthening supply chains through network flexibility, diversified sourcing, and greater focus on risk management and cybersecurity.
  • Freight fraud remains a growing threat. Technology and strong process discipline are both critical to protecting shipments and reducing theft risk.

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