Third-Party Logistics Study

Results and Findings of the 28th Annual Study

The annual Third-Party Logistics Study reports the results from a survey of shippers and 3PLs, providing perspectives on their relationships, priorities and challenges. Data-driven approaches and emerging technologies are changing the way supply chains are navigated today.

This year's report examines the current trends and critical roles that shippers and 3PLs play in the supply chain, including these key topics:

  • Shipper’s satisfaction with their 3PLs
  • How shippers are managing 3PL relationships
  • Labor challenges
  • The importance of data, analytics and intelligence
  • Interest in emerging technologies
  • Balancing resiliency, inventory levels and cost
  • Updated insights on reverse logistics, cold chain, online shopping and consumers’ expectations