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Redundant routes, under-utilized assets, inefficient miles and stockouts are all signs that a supply chain network is operating below its potential. Whether it’s the invisible cost of two divisions running trucks along the same routes or routine emergencies caused by stockouts, designing out waste is one of the most powerful ways to improve resilience, reduce costs and increase profitability.

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Growth is often a goal, but when the warehouse can't keep pace, that growth can quietly erode margins, service levels and customer satisfaction. Shipping delays, outdated systems, limited visibility and rising costs often surface well before leaders realize the root cause of the problems, which is that the operation has outgrown its current warehouse model.

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Global supply chains continue to face unpredictable challenges, ranging from geopolitical uncertainty to rising costs. Instability can feel overwhelming, often leading companies to delay critical decisions, which can compound future problems. While specific challenges change over time, shippers can control several key areas that will make them more resilient as market conditions shift.

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In today's global economy, many manufacturers and distributors find that cost sharing can help reduce expenses for transporting, storing and distributing their products. If your company is an industrial manufacturer or distributor of specialized parts, cost sharing may help you realize substantial savings.

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Supply chains face surges in demand and tighter capacity during any peak season, making operational efficiency, flexibility, and visibility essential. The ability to adapt quickly to shifting market conditions can keep supply chains moving smoothly. Penske works with customers to help them secure capacity, optimize routes, improve warehouse operations and manage labor as networks tighten.
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Artificial intelligence and machine learning are deriving new insights from supply chain data that are increasing efficiency, improving decision-making and making operations more resilient. Penske is deploying AI to analyze and adjust operations throughout the supply chain.

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Capacity fluctuations, whether planned or unplanned, are inevitable in logistics, and having the right strategies in place helps shippers maintain smooth operations no matter what happens. Logistics services and brokerages can help shippers ramp up and down as needed based on market demands, new opportunities and their overall operating environment.

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Warehouse operations are traditionally labor-intensive, manual processes, but new technology is automating operations, increasing efficiency, expanding capacity and improving accuracy and service. Automation in the warehouse can take many forms, ranging from robotic arms and automated guided vehicles to conveyor belts, sorting system and sophisticated software platforms. At its core, automation aims to reduce manual touches, speed up material flow, and ensure precise inventory management.

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Trucking and logistics leaders need to maintain consistent service levels while managing costs and reducing risk, which can be a challenge in a volatile freight market. Freight brokerage can be used as a strategic advantage, helping fleets and shippers remain agile and respond to fluctuations in capacity demands and shipping needs.

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As rising costs, increasing complexity and shifting market conditions continue to challenge those in the supply chain, integrating logistics services into 2026 planning can help shippers improve their supply chain operations and control costs.

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As volatility becomes increasingly constant in today’s supply chain, manufacturers and retailers are prioritizing the development of more agile and resilient supply chains. For manufacturers and retailers, their ability to meet customer demand, maintain competitive pricing and protect their brand’s reputation depends on an effective supply chain and the ability to respond quickly to shifting needs.

The Growing Need for Supply Chain Diversification

Economic pressures, tariffs and escalating geopolitical tensions have highlighted the risks of over-reliance on single-source supply bases, especially for businesses that rely on just-in-time inventory and rapid replenishment cycles. If products don’t arrive on time, retailers risk stockouts, which cost them nearly $1 trillion worldwide annually and create a negative customer experience that can destroy loyalty and lead to higher operational costs. For manufacturers, shipment delays can result in downed production lines and costly delays.

As a result, many companies are working to diversify their procurement networks, building on a broader trend that began several years ago. Vietnam, Mexico and India are among the countries that have experienced a surge in exports to the United States, while Chinese exports to the U.S. have dropped.

Diversification is expected to intensify as companies rethink their long-term sourcing strategies. Strategies like moving production closer to end markets, adopting regional supply hubs and investing in supplier redundancy are becoming standard best practices rather than contingency plans.

The Use of AI and Automation Is Increasing

Big data analytics, artificial intelligence and automation are becoming essential tools for optimizing supply chains. Manufacturers and retailers are increasingly adopting AI to improve demand forecasting, optimize inventory and streamline the supply chain.

AI can also optimize delivery routes by considering demand trends, real-time traffic, weather, fuel efficiency and more.

Within the warehouse, AI and machine learning can detect anomalies and enhance forecasting in near real time, enabling operators to make data-driven decisions quickly. For instance, AI could alert a supervisor if one area is running 20 minutes behind while another is ahead, then suggest how to reallocate labor accordingly.

Automation within the warehouse is also increasing to manage high-movement facilities effectively. Automated sorting and human-assist robotics are among warehouse technologies that are changing how goods move, boosting productivity and allowing human workers to focus on higher-value tasks, such as operational decision-making and safety enhancements.

The Customer Experience Hinges on Effective Supply Chains

The National Retail Federation forecasted that 2025’s U.S. retail sales will grow between 2.7% and 3.7% over 2024 to between $5.42 trillion and $5.48 trillion. At the same time, e-commerce continues to increase, with global online retail sales nearing $6.3 trillion. In 2024, the U.S. e-commerce market reached $1.19 trillion, accounting for approximately 16% of all retail sales.

Supply chains have become increasingly customer-facing, especially in omnichannel retail environments, where expectations for consistency and accuracy across both digital and physical touchpoints are higher than ever. The customer experience depends on supply chains, which directly impact store replenishment, delivery speeds and e-commerce fulfillment.

As expectations increase, retailers are under growing pressure to manage inventory in real time. Visibility is critical for retailers to manage inventory across stores, distribution centers and online channels effectively. Having both high-level and granular visibility allows shippers to make data-driven decisions about inventory and get ahead of potential disruptions. 3PLs help shippers adjust delivery schedules in response to real-time inventory levels, demand fluctuations and store needs.

Transportation and Labor Costs May Increase

Freight rates within the trucking industry have remained low, but they started to experience a modest market correction throughout 2024.

Costs are expected to increase in 2025. Higher costs can squeeze retail profit margins or lead to higher prices for finished goods, but there are several ways to control costs.

Network optimization and evaluating the network as a whole can help shippers and their logistics providers improve the overall engineering of the supply chain. The goal is to increase efficiency and reduce transit times, which can lead to significant cost savings. As a third-party logistics provider, Penske can help retailers evaluate sourcing locations, delivery points and routes to optimize their networks. Engineers run ‘what if’ scenarios to identify the ideal solutions.

Increased visibility also helps control costs by not only streamlining inventory management but also reducing the risk of a disruption. Minimizing disruptions lets retailers and manufacturers alike avoid the need for expedited freight, which adds to the overall transportation spend. Other tools to control transportation costs can include taking control of inbound freight and using dedicated contract carriage.

In international shipping, understanding detention and demurrage charges is essential for cost control and supply chain efficiency. These fees can add up quickly if cargo isn’t moved within the allotted time, leading to unexpected expenses.

What is Demurrage?

Demurrage charges apply when import containers remain at the port beyond the free time granted by the shipping line. Once a container is discharged, ports allow a specific number of free days for pickup. If the consignee fails to move the cargo within this period, the shipping line imposes daily demurrage fees. These charges incentivize timely clearance and ensure port efficiency.

What is Detention?

Detention fees occur when a shipper or consignee holds onto a container beyond the free time allowed outside the port. Unlike demurrage, which applies while cargo is within the terminal, detention fees start accumulating when the container leaves the port but is not returned within the agreed timeframe. This can happen due to delays in unloading, customs issues, or trucking shortages.

How to Avoid Demurrage and Detention Fees

Minimizing detention and demurrage charges requires proactive planning and coordination. Penske helps you avoid unnecessary fees by helping you:

  • Understand Free Time Limits: Each shipping line and port has different free time allowances. Stay informed to plan accordingly.
  • Pre-arrange Inland Transportation: Ensure trucks are scheduled in advance to move containers efficiently.
  • Streamline Customs Clearance: Delays in documentation and customs processing can cause unnecessary storage time. Work with an experienced freight forwarder to expedite the process.
  • Optimize Warehouse Operations: Have a plan in place to unload and return empty containers promptly.

Learn more about Penske’s Demurrage and Detention Dispute Resolution process, then get in touch with us today to discuss expert freight forwarding solutions.

Our Agents Are Ready To Work for You

Given the recent rapid growth of the transportation industry, we're looking to develop new partnerships with professional carriers. We have a skilled and experienced team of freight brokerage agents ready to go to work for you:

  • Negotiating well-structured carrier arrangements
  • Supplying your fleet with freight
  • Growing your transportation industry relationships

We want to be good partners to you. For more than 25 years, we've assisted carriers' efforts to:

  • Comply with ever-changing motor carrier regulations
  • Minimize deadhead miles
  • Maximize driver retention
  • Connect with their local, regional, and corporate teams

Challenges don’t always look the same. Sometimes the problem is an old one and needs a new way of thinking to tackle it. Maybe you already have a few great ideas, and just need help modeling their impact to determine the right course of action. And sometimes you’ve got the perfect solution, and need someone to help manage its implementation.

Let the operations know-how of our specialists and engineers help. Improve your supply chain and network flexibility using proven data collection and analysis techniques, proprietary modeling tools, and extensive experience with diverse supply chains to ultimately save time and money.

Penske Logistics consultants can augment your supply chain by:

  • Quickly identifying potential cost savings to operational constraints
  • Providing a way to quickly validate improvement opportunities
  • Recommending the strategy that works best for your business

Advice You Can Trust

Penske consultants don't just take the outputs of an equation and hand it over for you to implement, they develop solutions informed by decades of operational experience. As operators of fleets, warehouses, and supply chains we know what it takes to make things work. We take a deep interest in your business and deliver only the best, hand-picked solution after consulting with you and discovering the way it will best fit to your operations.

A key tool for developing solid logistics operations is dialogue. As we objectively observe your business, we maintain ongoing conversation to make sure we’re getting the whole picture. Count on responsible change management leading a cross-functional team through research, design and implementation, all with regular updates per a shared communication plan.

Penske Meets Your Challenges

Our customers are in wide and varied industries across the globe, but no matter their operations, our counsel guides the future of their supply chain success.

Just some of the customer challenges overcome by our expert consultants include:

  • Network Change and Acquisition: Re-evaluate and consolidate supply chain networks to provide the best service.
  • New Product Launches: Understand and re-evaluate how locations perform to put your best foot forward on a new venture.
  • RFP Pre-Cursor: Understand how your supply chain is operating to ensure you’re asking prospects the right questions.
  • Regulatory Changes: Manage shifting regulatory requirements to avoid driving furthers costs into your network.
  • Service Level Changes: Proactively modify transportation modes and service windows to meet the needs and minimize the impact of change.
  • Shifts in Customer Demands: Analyze emerging customer trends for load and network consolidation.
  • Changing Customer Demographics: Analyze your customer base to adjust routes for optimal fleet deployment.

A lead logistics provider (LLP), also referred to as a 4th-party logistics provider (4PL), can direct every aspect of your supply chain including managing other 3PLs, overseeing transportation management, supervising warehouse operations or operating any other portion of your supply chain. An LLP becomes your partner in streamlining the processes and of moving parts and products, and creating a lean, cost-effective operation.

An LLP (or 4PL) acts as your primary supply chain management provider. They will define processes and manage the acquisition and integration of logistics services, either through their own organization or via subcontractors. An LLP oversees every detail on your behalf.

Our Expertise as a Lead Logistics Provider

As a lead logistics provider for businesses around the world, Penske finds new and improved ways to coordinate all aspects of supply chain service on a day-to-day basis.

Every business has its strong points. Since ours happens to be warehousing and transportation management, or in other words, supply chain management, you can focus on perfecting and maintaining your core business.

Our expertise as an LLP will guide us as we work with you to identify opportunities to reduce slack in every area of your supply chain including:

Comprehensive Supply Chain Oversight and Management

Customers turn to Penske for LLP services because we can provide subject-matter expertise to optimize every level of your supply chain. You'll find that our logistics experts can bring their unique operational experience from a wide variety of industries including automotive and food and beverage to help with challenges in every nook and cranny of your supply chain. Some of the areas where you'll recognize their immediate value are:

  • On-site, with parts follow-up, load verification and quality inspection
  • Operations, with border, claims, supplier and warehouse management
  • Network, from site and mode selection to routing and realignment
  • Transportation management, including carrier or fleet management, load building and tracking
  • Financial, including procurement, metrics and invoicing

Outsourcing to a Lead Logistics Provider

You should consider several factors when making the decision to outsource the management of your supply chain:

  • Does outsourcing to a lead logistics provider make sense strategically? Will outsourcing supply chain management responsibilities allow you to focus on your core competencies? Will a lead logistics provider improve customer service? Will it enhance your ability to be adaptable and flexible?
  • Does outsourcing to an LLP make sense operationally? Will outsourcing improve process execution? Will outsourcing give you access to advanced technology, giving you visibility to your freight and improving efficiency?
  • Does outsourcing to an LLP make sense financially? Will engaging an LLP help you gain more control of your bottom line by managing and containing costs? Can an LLP reduce capital requirements?

Additional Benefits of Outsourcing Supply Chain Management

Devising common strategic and operational values drives out 8–12% of our customers' supply chain costs. From the ground up, we establish a strategic financial baseline to influence our decision-making as it applies to ideation, design, implementation, validation and value tracking of logistics solutions.

Benefits of outsourcing supply chain management to Penske include:

  • Broad industry expertise – Penske started out as an LLP in the automotive industry, an industry with one of the most complex supply chains, and took that knowledge into other areas including food and beverage, retail and industrial.
  • Our people – The backbone of any supply chain is the people who run it. The average tenure of Penske operators and engineers is 5-9 years respectively. Our people are dedicated to your business and run it as if it were their own.
  • Superior technology – Even the best people can't run an efficient supply chain without having visibility into every part that needs to get from point A to point B. That is why Penske put together the best mix of industry-leading software and database systems combined with our own proprietary applications to keep your business moving forward.

For shippers, deciding whether to diversify or consolidate the number of truckload carriers they work with is a critical part of their overall supply chain strategy. However, there isn’t a one-size-fits-all solution, and the best approach depends on various factors.

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Supply chains are always vulnerable to disruptions, and the increased amount of global and geopolitical uncertainty is introducing new operational challenges that can change by the minute. Flexibility and adaptability are becoming table stakes as shippers and their logistics partners navigate unexpected and often unpredictable changes.

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Penske is a trusted partner for all your freight forwarding needs. With extensive experience and a commitment to excellence, we provide efficient and customized solutions to help you navigate the complexities of global supply chains. Whether you are a small business or a large corporation, we have the expertise and resources to streamline your logistics operations and ensure the seamless transportation of your goods.

What Is a Freight Forwarder?

Freight forwarders manage the international shipping and storage of goods for their clients. They possess the necessary authority from the Department of Transportation’s Federal Motor Carrier Safety Administration (FMCSA), Federal Maritime Commission and Transport Security Administration to handle interstate and international air and ocean shipments, navigating the complex legalities and requirements. Often operating under their own bills of lading, freight forwarders arrange transportation, consolidate shipments and secure cargo space directly with airlines and ocean carriers, negotiating favorable rates.

Why Choose Penske Logistics?

  1. Industry-Leading Expertise: With extensive experience in the industry, Penske Logistics has built a reputation for excellence and accountability. Our team of experts understands the unique challenges of freight forwarding and leverages industry knowledge to deliver reliable solutions tailored to your specific needs.
  2. Global Reach: As a global provider and one of the world’s largest supply chain logistics companies, Penske Logistics has an extensive network of partners and agents worldwide. This allows us to offer seamless freight forwarding services around the globe to and from anywhere. No matter where your cargo needs to go, we have the connections to get it there efficiently and on time.
  3. Integrated Solutions: Every business is unique, so we offer fully integrated scalable solutions to meet your specific requirements. Our services include air, sea and land freight options, customs clearance, warehousing, distribution, and supply chain management. From start to finish, we have you covered.
  4. Cutting-Edge Technology: At Penske Logistics, we embrace the latest technologies to optimize our operations and provide real-time visibility into your shipments. Our advanced tracking and tracing tools allow you to monitor the progress of your cargo throughout the transportation process, ensuring transparency and peace of mind.

Our Freight Forwarding Services

  • International Shipping: We offer a range of international shipping options, including air, ocean, oversized and customs clearance services for your import and export shipments. Penske’s international freight forwarding services get your freight where it needs to be. If your business has products to deliver across the globe, Penske understands international freight and can offer multiple services to get your shipments to the right place on time.
  • Air Freight: Penske's air freight service offers door-to-door service coverage worldwide. We contract with major airlines and numerous specialized operators to create a valuable network that creates the best possible balance between cost-effectiveness and lead time. We recognize your shipments require dependable solutions that meet specific needs with a high degree of customer care and our longstanding carrier relationships ensure excellent quality, transparency and capacity.We offer consolidated and expedited air freight options, as well as air charter and hand carry solutions.

    Our air freight service provides global door-to-door service through:
    • A network comprised of contracts with major airlines, as well as many industry-specific operators
    • Dependable options that meet your specific needs with a high level of customer care that your shipments demand
    • Longstanding carrier relations that support high-quality transparency and capacity
  • Customs Management: Penske's Customs Clearance offering is a comprehensive logistics solution designed to streamline international shipping and trade compliance. The service helps businesses navigate the complex landscape of air and ocean transportation by managing all aspects of customs documentation, regulatory requirements and import/export procedures.

    Key components of the service include:
    • Detailed documentation preparation and submission
    • Tariff classification and duty calculation
    • Compliance with international trade regulations
    • Electronic filing and tracking of customs entries
    • Expertise in handling various types of shipments across different industries
    By leveraging advanced technology and a team of experienced customs specialists, Penske aims to reduce potential delays, minimize compliance risks, and ensure smooth international freight movement. Our customs clearance service is tailored to help businesses efficiently move goods across borders while maintaining full regulatory compliance. The offering is particularly valuable for companies engaged in global trade, providing a seamless, end-to-end solution that simplifies the complex process of international shipping and customs management.
  • Warehousing and Distribution: We provide secure warehousing facilities and distribution services to meet your storage and delivery needs. Our strategically located facilities have advanced warehouse management systems, allowing for efficient order fulfillment and on-time deliveries.
  • Supply Chain Optimization: Our supply chain management experts will collaborate with you to optimize your logistics processes, reduce costs and enhance overall efficiency. We analyze your supply chain from end to end, identifying areas for improvement and implementing innovative solutions to drive success.
  • Ocean freight FCL and LCL: Penske is licensed by the Federal Maritime Commission as an NVOCC to provide ocean transportation services. Penske offers multiple carrier options with differentiated and multi-tiered service levels catering to all types of cargo. Whether you are seeking an urgent need for speed or an option with greater emphasis on lower freight spend, our full-container load and less than container load options can meet your needs.

    Our less-than container load options feature a global network of scheduled consolidated ocean LCL services. This includes:
    • A focus on the least amount of physical handling designed to reduce the risk of damages and shortages
    • Market-leading transit time from origin to destination
    • Superior flexibility – no shipment is too small and no destination is too far away
    Penske Logistics LLC is a licensed NVOCC operating under FMC license 026184NF, Penske Logistics LLC is headquartered at 2675 Morgantown Road, Reading, PA 19607. For any information regarding our NVOCC services please contact premiumfreight@penske.com.
  • Visibility: Penske’s tools provide full visibility into your entire shipping activity and streamlines communication between stakeholders and Penske’s International Team. You can access all the critical information from a shipment with just a single click. Whether you’re seeking a simple update or a chance to get ahead of a potential problem, you’ll enjoy:
    • Powerful analytics to make better decisions
    • Near real-time information for better planning and superior agility
    • Personalized support every step of the way
  • You can also access a Command Center Dashboard that enables you to access the most important high-level information. You can:

    • View upcoming and active shipments
    • Understand recent activity
    • View invoices and keep an eye on your most improved shipments

    Additional tools include a shipment explorer that provides fast and easy visibility into all of your shipments – both past and present. You can take advantage of powerful filtering and sorting options to customize your view and access the information that you care about the most.

To comply with the Food Safety Modernization Act (FSMA), you'll need to quickly track and trace products in the event of a recall. That's why the right warehouse management system (WMS) is a vital resource.

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Warehousing space is at a premium and represents a significant portion of total supply chain costs. Consequently, shippers need to carefully evaluate the case for investing in more storage capacity.

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