freight management

Natural disasters, supply chain bottlenecks and infrastructure challenges can all disrupt the movement of goods, and shippers are looking for ways to adapt to unforeseen circumstances, respond to disruptions and increase agility.

“Coming out of the pandemic, everyone in the supply chain is a little bit shell-shocked and thinking about what’s next,” said Amy Ilyes, vice president of logistics engineering for Penske Logistics. “Everyone needs a contingency plan. If you have done some type of planning and examined different scenarios and costs, you know the highest risk areas of your supply chain and can pivot to the most advantageous scenario.”

Contingency Planning

Data, the technology to run what-if scenarios, and supply chain visibility are at the core of an effective contingency plan. When evaluating various scenarios, Penske creates risk scores associated with different regions. “It may be a political risk or the potential for a calamity of some sort. As we look at different alternatives, we think of the risk associated with each of the network designs,” Ilyes said.

As a solution, shippers are looking to shorten their supply chains through nearshoring and adding suppliers to help reduce potential disruptions. “We can run what-if scenarios to see what the impact will be from a supply chain perspective if they nearshore or diversify their supply base,” Ilyes said.

Engineers can simulate supply chain networks using different ports, routes, suppliers, modes of transportation and inventory levels. The models help shippers determine which channels should be served by which locations, optimal supplier base locations, the best ports of entry and the ideal positions of brick-and-mortar warehouses.

The recent Francis Scott Key Bridge collapse in Baltimore, Maryland, the current drought in the Panama Canal and ongoing labor talks at North American ports have highlighted the need to identify backup ports and alternative transportation solutions. Plus, being able to react quickly is becoming even more important as customer expectations continue to rise.


Optimal Distribution Case Study

For example, in 2021, an agriculture, turf and construction equipment manufacturer was seeking solutions to pandemic-induced disruptions. By leveraging route modeling software to analyze historical and forecasted data, a new optimized distribution model was identified for maximum product availability.

A strategic overhaul of the manufacturer’s network engineering improved their lead times and freight costs. Penske managed this by:

  • Changing the port of entry for specific construction equipment from Savannah to Baltimore
  • Optimizing freight into multistop truckloads direct to dealers closer to the Baltimore port
  • Bypassing the national distribution center for equipment, reducing lead times by eight days

Transforming the distribution process also enabled the manufacturer to cost-effectively bring equipment to market faster, boosting their market share as a result. Bypassing the national distribution center serving the northeast market also eliminated eight days of transit time.

No one could have predicted the Francis Scott Key Bridge collapse in 2024 — but because Penske makes it a practice to conduct continued network design evaluations, the manufacturer was able to quickly divert shipments to an alternative in Norfolk, Virginia. This port was identified in a previous engineering study as a cost-effective solution to transitioning away from Savannah and only added one to two days of transit time versus halting distribution altogether at the Port of Baltimore for an extended period.

Having a contingency plan is crucial to be able to pivot in times of uncertainty. In some instances, such as a port closure, business can be halted and even shut down entirely if a backup plan is not quickly enacted.

Diligent contingency planning enabled Penske to provide value to the manufacturer with:

  • A $5 million cost reduction in transportation by bypassing the national distribution center and shipping more directly
  • An 8-day lead time improvement to dealers
  • A market share increase with improved product availability

Now that the Port of Baltimore has reopened, the manufacturer is looking to redirect equipment imports there again.


Visibility

Visibility is also a critical tool that can increase agility. Having a comprehensive view of the supply chain enables shippers to identify suppliers, routes or regions experiencing delays and adjust operations. Visibility can also help companies manage inventory and identify the best locations to use when sourcing products.

“You want to be sure your inventory visibility is at 99.9% so you know that when an order is placed, the goods are in the facility,” Ilyes said.

Information comes from multiple sources throughout the supply chain and knitting it all together can be a challenge. “Shippers may have one provider that does warehousing and one that does transportation,” Ilyes explained, adding that Penske’s ClearChain® technology suite pulls together information to create a real-time, high-level, connected view as well as granular specifics that can inform decision-making.

Transportation Management

To help gain control of the supply chain, more and more companies are interested in managing the transportation into their facility rather than relying on their suppliers to transport goods. “We’ve had a lot of requests to help shippers unbundle the cost of the product on the transportation portion of the contract,” Ilyes said.

Shippers may not even know where their suppliers are shipping from, but Ilyes said there are opportunities to create a supplier compliance program that specifies which distribution center they ship from. “It may be one that is closer, which will give you better service,” Ilyes explained, adding that compliance programs should be audited regularly.

Evaluating the whole network — including sourcing locations, inventory levels, product demand and transportation providers — can help shippers improve the overall engineering of the supply chain, increase efficiency and build resiliency. Ilyes recommends companies review their networks and transportation providers regularly to remain flexible. “You want to be able to make changes quickly based on engineers’ feedback,” she stated.

Supply chain resiliency is a fundamental principle, and to remain competitive, shippers and their logistics providers have to be able to pivot quickly in the face of adversity.

To learn more about Penske’s tools to increase agility, contact us.

According to the Office of the U.S. Trade Representative, U.S. goods exports to Mexico in 2022, the latest year for which numbers are available, were $324.3 billion, up 17% from 2021 and 50% from 2012. U.S. goods imports from Mexico totaled $454.8 billion in 2022, up 18.9% from 2021 and 64% from 2012.

Nearshoring is on the rise, and a growing number of manufacturers are moving production to Mexico to reduce delivery times, increase agility and take advantage of favorable trade conditions. In addition to new businesses moving into Mexico, companies already doing business there are expanding, increasing demand for cross-border and intra-Mexico transportation solutions and warehousing.

Operating in Mexico

“When people think of Mexico, the first thing they think of is the border. But Mexico is a large country, and there are a lot of kilometers to traverse ,” said Bob Black, vice president of operations at Penske Logistics. “You need to have an understanding of the country, the infrastructure and regulatory requirements. It’s also invaluable to have people who are knowledgeable about operating in Mexico, have lived there and understand the culture.”

Black said it is essential for logistics providers in Mexico to thoroughly understand the labor, government, city and state requirements because they can be unique. “There are new regulatory requirements on the patrol of goods that we’re seeing now, and we anticipate more coming as Mexico matures,” he explained, adding that the existing government has prioritized labor reform.

Knowledge of the country also aids in change management and agility. “Understanding where resources are, quickly determining short-term solutions, such as warehousing or parking, and anticipating what could come next based on historical issues or experience creates an advantage,” Black said.

Mexico recently experienced heat waves that created power challenges, and the power grid is becoming strained due to growth. “We’re seeing manufacturing facilities that have had to shut down for certain periods,” Black said. “Cities in Mexico are moving as fast as they can to upgrade their infrastructure, but these are things that aren’t necessarily top of mind.”

Managing the Border

By moving operations to Mexico, companies can take advantage of Mexico’s shared border with the U.S., which is the world’s largest economy. Mexico also has multiple trade pacts, including the United States–Mexico–Canada Agreement.

Scenario planning and visibility are even more crucial at the border. “The number of U.S.-based companies operating at the border with little to no visibility is shocking. Penske’s mission is to bring visibility to them,” added Black. “It’s very difficult to pivot in the supply chain. We’ve helped partners build solutions and temporary balances for things like strikes, and that’s why it’s important to bridge a gap on the other side.”

Labor Considerations

Lower labor costs in Mexico have also made the country attractive. However, new growth is making the market for talent more competitive. “When considering labor, it is important to be an employer of choice in Mexico through publications and surveys. That also means that you’re properly compensating monetarily, providing benefits and supporting employees emotionally with things like paid holidays,” Black said, adding that as the market grows, wages will have to increase, which has the potential to change the ROI.

In some areas of Mexico, pulling employees from nearby areas may be necessary. “We first try to staff with locals, but we have experienced situations where we provided transportation and brought employees in from outside the city,” Black said.

Optimizing Operations

Growth is also increasing demand for warehousing and industrial space. “Size and market dictate availability. Our customers are asking us to analyze the market and identify suitable facilities,” Black said.

Businesses are also seeking guidance on their existing operations and locations in Mexico. “A lot of companies have experienced natural growth over the past 10 years, so you can see a patchwork of facilities. We can look at it to see if it makes sense to consolidate into larger facilities,” Black added.

Penske’s engineers can create models and run what-if scenarios that analyze transportation network design, warehouse sizes and facility locations. Engineers can also look at the ripple effect network changes can have throughout the supply chain. For example, companies doing business in Mexico are often Tier 1 suppliers. “If they introduce a new model into a Mexico plant, other tiers in the supply chain are impacted as well,” Black said. A large part of Mexico’s industry is automotive manufacturing. New vehicles and model changes can require Tier 1 suppliers to ensure their supply chain is prepared to support the production needs of these manufacturing operations.

Most companies doing business in Mexico are multinational, which means decision-makers are often located abroad, adding to the complexity of their operations. “You have to know where the final decision-maker is and know and understand the local operations so you can meet their needs,” explained Don Klug, vice president of sales for Penske Logistics.

Serving Customers

Penske has provided freight management, warehousing and brokerage solutions in Mexico for over 20 years and is a registered service provider. With thousands of team members located throughout the country, Penske can provide engineered solutions, execution and day-to-day management of any company’s supply chain requirements in different verticals.

“We have built a solid team that understands the requirements, intricacies and challenges of operating in Mexico,” Black said. “We are excited about the anticipated growth in Mexico in the coming years and the growth of our footprint in the market.”

What Is Tonnage?

Tonnage is the total weight, measured in tons, of freight transported by a business over a specific period of time. The American Trucking Association’sTruck Tonnage Index provides an estimation of the total weight of freight transported by trucks each month within the United States.

A terminal call, or T-Call, occurs when a driver originally assigned to a load does not complete the delivery. Instead, the driver drops off the trailer or load at a terminal or drop yard where it is transferred to another driver to complete.

Private carriage, also called contract carriage, is when shippers use a third-party service to transport freight on a contractual basis. Private carriage offers guaranteed capacity at a predetermined, agreed-upon price, allowing shippers to forecast freight expenses. It allows shippers and their logistics partners to develop strong, reliable relationships that can ensure access to capacity during peak periods.

A loaded call is a call a shipper makes to the dispatcher once the bills are signed and a truck’s trailer is loaded with freight and ready to go. During this call, shipping details, such as Bill of Lading number, freight weight, trailer number, ETA information and more are documented.

Penske Logistics honored its 2023 Freight Management Carrier Awards program recipients during an awards ceremony in Phoenix. Category winners were selected from among Penske’s base of trucking carriers operating within its freight management operations. There are several award qualifications: A Penske Logistics enterprise scorecard combined with customer, operations and sourcing feedback.

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Near real-time load tracking and freight visibility ensure shippers know where their freight is at all times. However, providing visibility can be a challenge in freight brokerage. Brokers aggregate capacity from carriers of all sizes; those carriers operate different systems and have different tech-related capabilities.

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Freight brokers play a critical role in connecting shippers with available capacity, but finding the right freight broker can be challenging. Over a thousand brokers are in the market, ranging from multi-billion-dollar corporations to solo operators working from home. The right broker can create a competitive advantage, offering breadth and depth of service, optimized solutions and business insights.

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Technology can be a differentiator among freight brokers, and tech investments continue to advance. Brian Kenney, vice president of brokerage for Penske Logistics, said he is seeing an emphasis on technology that can improve automation, compliance and tracking. Advancements in those three areas can increase efficiency, streamline communication and ensure the secure movement of goods.

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The supply chain is increasingly complex and demanding, and there is no one-size-fits-all solution for moving freight. In today’s demanding freight environment, shippers are turning to a range of solutions to get the efficiency and agility they need at the optimal price point. Third-party solutions can complement shippers’ in-house capabilities or even other providers if companies source multiple partners.

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Penske Logistics has announced the 24 recipients of its 2022 Freight Management Carrier Awards program. This year the event took place at an awards ceremony in Phoenix. Category winners were selected from among Penske’s base of trucking carriers operating within its freight management operations. There are several award qualifications: A Penske Logistics enterprise scorecard combined with customer, operations and sourcing feedback.

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Two new regulations in Mexico — the Suplemento de Carta Porte and Proyecto de IntegraciónTecnológica Aduanera (PITA) — are expected to create more documentation and record-keeping which may further complicate an already elaborate process.

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Penske Logistics has been recognized by the U.S. Environmental Protection Agency (EPA) SmartWay program as a High Performer in a pair of clean transportation categories. Penske earned the listing in the Truck Carrier Carbon Metrics and Logistics Freight Management categories.

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A shipping lane is a shipping route that is covered on a regular schedule. Shipping lanes can be on land, in the sea, via rail or in the air. Shipping lanes can be busy or not, depending on the popularity of the route. Bottlenecks are one complication of busier shipping lanes.

Freight consolidation refers to the grouping of multiple smaller shipments within a similar geographic region together to create a larger, often faster and more cost-effective shipment. Typically, the shipments that are grouped together were heading in the same direction to begin with before being consolidated. As an example, if two distributors have smaller orders going to the same big-box store, the separate shipments may be consolidated to save money and ensure a full truckload of cargo.

Freight management isthe process of efficiently and strategically moving freight across a network from its point of origin to its desired destination using various modes of transportation, intermediaries and technologies. The process employs logistics and supply chain expertise, physical assets such as trucks, distribution centers and warehouses, and technology to move freight efficiently and cost-effectively. The three primary freight management options by truck are private carriage, common carriage and dedicated contract carriage (DCC). Shippers that choose private carriage elect to manage their own trucks and drivers. In common carriage, freight is moved by multiple third-party trucking carriers on an as needed and transactional basis. DCC provides the same fixed capacity and control as private carriage, but shippers fully outsource the operation and management of their fleet to a third-party logistics provider or a lead logistics provider.

What Is Air Cargo?

Air cargo refers to cargo that is moved by air transportation. Shipment of cargo by air is considered one of the faster, though more expensive, modes of transportation. Different types of freight require different declarations, paperwork, industry codes and regulatory compliance. For example, international air freight requires specific codes released by The International Air Transport Association and air transport in general requires an Air Carrier License issued by the TSA to ensure security requirements are met.

Penske Logistics celebrated 22 winners virtually today during its second annual Freight Management Carrier Awards program. Category winners were selected from among Penske's expansive base of trucking carriers operating within its freight management operations. There are several award qualifications: A Penske Logistics enterprise scorecard combined with customer, operations and sourcing feedback.

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As various forms of uncertainty and supply chain congestion continue to disrupt trade flows, the specialized logistics skills and infrastructure required to manage cross-border freight continue to be tested as never before.

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